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Focus area Service Engineering

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More and more innovative business ideas in the commercial and social sectors (e.g. Google, Facebook and Amazon) are being created and implemented by computer scientists, since commercial IT systems depend on efficient organisation and management. If you are interested in designing IT-based services, as well as business and organisation processes in the IT environment, Service Engineering is the specialisation for you.

Engineers working in this field

  • identify and analyse business and client requirements
  • supply, integrate and run appropriate applications
  • develop intuitive user interfaces
  • design specific user-friendly services (e.g. websites for the visually impaired)
  • organise and manage IT departments
  • plan and design system architectures

Contact

Jennifer Hohl

Academic Office
Tel. +41 58 934 75 63
E-Mail jennifer.hohl(at)zhaw.ch